Bruce F. Webster

Sorry I haven’t posted much lately; I actually have a few posts in draft status, but I’m currently in Dallas, pouring over hundreds of pages of source code listings (Z8 assembler, anyone?) and haven’t had a chance to finish up any of them. In the meantime, here’s my latest Baseline column on the challenges of [...]

My newest Baseline column is up: “Lies, Damned Lies, and Project Metrics (part 3)“. In it, I wrap up my discussion on IT project metrics, outlining a possible approach using instrumentation and heuristics.  Go check it out.  ..bruce..

The following document is the actual text — carefully redacted — of a memo I wrote some time back [i.e., several years ago] after performing an IT project review; names and identifying concepts have been changed to preserve confidentiality (and protect the guilty). The project in question was a major IT re-engineering effort for a [...]

[Copyright 2008 by Bruce F. Webster. All rights reserved. Adapted from Surviving Complexity (forthcoming).]
Humanity has been developing information technology for half a century. That experience has taught us this unpleasant truth: virtually every information technology project above a certain size or complexity is significantly late and over budget or fails altogether; those that don’t fail [...]

In my post on the “Dead Sea Effect“, I talk about why the overall quality of personnel in large corporate and government IT shops declines over time (short answer: the great IT engineers leave for greener pastures, the not-so-great ones stay and entrench).
So, why would IT engineers leave one of the most highly regarded, high-quality, [...]