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Do not defer the difficult in IT projects

August 26, 2013 1 Comment
Do not defer the difficult in IT projects

When an IT project starts, those involved — both managers and developers — want to feel that they’re making progress. They also want to demonstrate that progress to those above them in the organization. So there is a very natural, very human tendency to concentrate on the easiest tasks, the “low-hanging fruit” that can be […]

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Getting technology lifecycles in sync

August 23, 2013 3 Comments
Getting technology lifecycles in sync

Different technologies age at different rates. Understanding the variations is the first step to managing them. One of the great challenges you face as an IT manager is selecting the right technology for a given project, for a specific department, or for your organization as a whole. That technology may be anything from an end-user […]

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Buying vs. building software applications: the eternal dilemma

August 12, 2013 3 Comments
Buying vs. building software applications: the eternal dilemma

Some years back, an IT colleague of mine mentioned a conflict at a corporation where he was working at the time. The corporation had a mission-critical application deployed across a large number of workstations. The corporate employees who used this application largely used it and nothing else all day long at dedicated workstations. The application […]

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Lies, Damned Lies, and Project Metrics (Part III)

July 12, 2013 0 Comments
Lies, Damned Lies, and Project Metrics (Part III)

[Here are links to Part I and Part II] In the prior two parts (links above), I covered the ideal qualities of metrics (informative and, preferably, predictive; objective; and automated), and why it’s so hard to come up with useful metrics for IT management. Let’s now talk about two concepts that may help you monitor […]

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Lies, Damned Lies, and Project Metrics (Part II)

July 11, 2013 1 Comment
Lies, Damned Lies, and Project Metrics (Part II)

[Part I is here.] In my previous post, I talked about the use of metrics in IT project management and the three qualities of an ideal metric: informative and preferably predictive, objective, and automated. The ideal set of metrics would tell you when your IT project is going to ship; these metrics would give you […]

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