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Author Archive: bfwebster

Webster is Principal and Founder at at Bruce F. Webster & Associates, as well as an Adjunct Professor for the BYU Computer Science Department. He works with organizations to help them with troubled or failed information technology (IT) projects. He has also worked in several dozen legal cases as a consultant and as a testifying expert, both in the United States and Japan. He can be reached at 303.502.4141 or at bwebster@bfwa.com.

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A classic reminder of product misdesign

February 22, 2009 0 Comments
A classic reminder of product misdesign

Many large-scale software projects, whether commercial, two-party, or internal, end up poorly matched to their intended use and fail to achieve their intended use. But the same factors that lead to such disappointments occur in all industries and settings. Though I never drove one (and probably only saw them rarely while growing up), as a […]

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The thermocline of innovation (NASA, again)

January 30, 2009 2 Comments
The thermocline of innovation (NASA, again)

I have written about the thermocline of truth, a phenomenon I have witnessed several times in large IT projects where the true status of the project (usually not good) gets blocked at a certain layer of management, slowly moving up the management chain and usually reaching the top just weeks before the scheduled release date.  […]

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Coping with the economic downturn

January 20, 2009 1 Comment
Coping with the economic downturn

I’m currently writing a series of columns for Baseline on how to deal with frozen or reduced IT budgets due to the current economic troubles. Here are the first two columns: Performing IT Project Triage Pulling the Plug on IT Project Next up: how to deal with personnel issues.  ..bruce..

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The dangers of technological predictions

January 7, 2009 0 Comments
The dangers of technological predictions

Ray Kurzweil is a very well-known techno-futurist whose main focus has been the coming of artificial sentience.  His 1999 book, The Age of Spiritual Machines, contains a series of chapters prediction computer technology in successive decades (2009, 2019, etc.). Well, we’re now entering 2009, and it’s worth looking at his 2009 predictions (hat tip to […]

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Systems doomed to fail: ULTra mass transit

December 29, 2008 1 Comment
Systems doomed to fail: ULTra mass transit

Over at Futurismic (one of my daily science blog reads) is this post about the ULTra light transit system.  The system is quite clever and takes a demand-based (vs. a schedule-based) approach to transit. But as you watch the accompanying video, ask yourself: why will the ULTra system likely never grow beyond small, custom installations […]

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